This review is for all the pet parents out there!
Frappuccino, a 7lb toy poodle, has been a part of our family since Valentine's 2021. He has even managed to win me over- a strict, no-pets, allergy-prone and self-proclaimed neat freak- with his lovable and playful personality. This is no small feat!
He loves to play fetch, run around in the backyard and he has generally fun disposition. EXCEPT, he hates riding in the car... with a passion...!! He barks and whines and is generally nervous while riding in the car and it makes for some very, very, very long and stressful car rides for all involved. So, when the opportunity to review The Vets, a mobile vet care service that brings pet care home, through Moms Meet presented itself, I jumped at the opportunity!
Waiting patiently for The Vets!
First, a little information about The Vets;
• The Vets’ at-home pet care model saves a lot of time, reduces
unnecessary stress for both the pet and pet parent, and allows the
veterinarians and veterinary technicians to spend more quality time
with clients. No more pet carriers, waiting rooms, or car-sick pets.
• Because happy, healthy pets come from happy, healthy vets, the
mobile company hires the best veterinarians with years of experience
and knowledge, and empowers them to bring unparalleled care
straight to all their pets. Their veterinarians have over 10 years of
experience on average.
• From initial booking to post appointment follow-up, The Vets’
booking agents, pet specialists, and city managers provide each client
with a personalized medical experience.
• The Vets advise, guide, and support pet parents every step of the way
whether in an emergency or in day-to-day care. They have a strong
focus on client education, where they clearly explain what they do,
how they do it, and why any given treatment is the best path forward
for each pet.
• The Vets is revolutionizing a digital transformation within the
veterinary industry by using technology to predict, pre-empt, and
treat medical conditions.
Being spoiled with treats while Dr. Wolf and DVM Ty do their exam.
Our visit with Dr. Wolf and DVM Ty was pleasant, easy-going and low-key. Dr. Wolf got right down on the ground with Frappuccino to do the exam and she immediately won him over with treats and belly rubs! She did a general wellness exam- reviewing the basics, talking over some general wellness and preventative measures- and she was able to talk easily with both myself AND pup! She even talked about and coached us on some tips, tricks and possible Rx to help ease Frappuccino's car anxiety.
A fully equipped van!
Some personal observations about the actual The Vets visit;
-The Vets pull up in a well-marked, fully wrapped vehicle- there is no mistaking their purpose, company or intent. Both doctor and DVM were friendly and personable upon initial introduction to myself and pet.
-While Dr. Wolf and DVM Ty were running a touch behind for our appointment, they did appropriately reach out to notify us and their delay was no more than 10 mins.
- The Vets come INTO your house to do the actual exam. This surprised me as I had initially thought they would do the exam in the actual van- much like a mobile dog groomer does.
-The Vets can do pretty much anything your pet may need in the comfort of your home- ultrasounds, blood work, vaccines, microchipping, etc. The only thing they cannot do onsite is X-rays.
The one big negative to the otherwise positive experience with The Vets was scheduling. When The Vets initially contacted me to schedule the appointment, their availability was extremely limited time-wise and date-wise. Not at all convenient! There was a lot of back and forth before we finally found an appointment with minimal rearranging of schedules. Then, leading up to the appointment, I was contacted no less than five times via phone/text on top of several emails to confirm the appointment AND fill out the initial form (multiple times). While I appreciate the reminder, this felt excessive and tiresome.
Overall, the in-house visit was very pleasant and MUCH easier than driving to a traditional vet visit. Frappuccino responded well to Dr. Wolf and DVM Ty and we enjoyed skipping the long (and loud) car ride to the vet!
